SERVICES
Boost your sales with our tailored QA services!
Maximise your sales potential with our expert Quality Assurance services. Choose from our Platinum or Gold packages to optimise lead generation and telemarketing.
PLATINUM PACKAGE
Our Platinum Package offers a comprehensive QC service, ensuring that 100% of your IT lead generation and telemarketing activities are thoroughly reviewed.
We meticulously evaluate each lead, categorising them as fully qualified and sales-ready, needs further pre-sales qualification, or not qualified. Leveraging our in-house DQA lead scoring system, we rate each lead on a scale of 1-5, where 5 indicates the highest likelihood of conversion or pipeline registration, and 1 represents the weakest opportunities.
We prioritise delivering the leads with the highest potential for conversion first, ensuring your sales team operates with maximum efficiency and that you receive the best possible return on your investment.
In addition to lead scoring, if you’re utilising BANT call qualification, or an alternative method, we provide detailed transcript notes highlighting how qualifying questions were posed and answered. Our Platinum Package also includes in-depth feedback for each call, pinpointing areas for improvement such as ineffective questioning or lack of pain points. Drawing on our extensive experience, we offer actionable recommendations to help coach your team or to provide your telemarketing provider with strategies for improvement. Our goal is to maximise the value you gain from our partnership, while also ensuring you get the most out of your telemarketing agency. If your telemarketing activities occur within the EU, we will ensure all calls comply with GDPR, maintaining transparency, truthfulness, and obtaining consent for follow-up.
GOLD PACKAGE
Our Gold Package provides a thorough review of 100% of your lead generation and telemarketing activities.
Each lead is scored on our 1-5 scale, as outlined above. We deliver feedback by prioritising the leads with the highest demand and the greatest potential for conversion, enabling your sales team to work more effectively and ensuring you receive the best value for your investment. Please note, this package does not include any additional feedback beyond the lead scoring.
